P2W, Inc. NFP, McDonald’s Corporation, and its related companies and franchisees are not responsible for lost or stolen cards. Cards will only be replaced upon submission of acceptable supporting documents which may include activation receipt, purchase receipt, account summary, online purchase electronic receipt and/or a picture of your damaged card. For properly submitted claims, a new card will be issued for the remaining balance at the time of deactivation. Fraudulent claims will be prosecuted to the fullest extent of the law. Please allow 4 to 6 weeks for delivery of replacement card.